Payments and Refund Policy

Effective Date: 09.11.2023

1. Payments

1.1. Payment Methods: Our online digital store accepts payments through the following methods: credit/debit cards, PayPal, and any other payment methods specified on our website. All transactions are processed securely to protect your personal and financial information.

1.2. Currency: All prices and transactions on our website are denominated in $.

1.3. Payment Authorization: By making a purchase on our website, you authorize us to charge your selected payment method for the total amount of your order, including any applicable taxes and fees.

1.4. Payment Confirmation: You will receive an email confirmation of your payment shortly after your purchase. Please retain this confirmation for your records.

2. Refund Policy

2.1. Refund Eligibility: We offer refunds for digital products under the following circumstances:

a. Technical Issues: If you encounter technical issues that prevent you from accessing or using the purchased digital product, please contact our support team within 14 days from the date of purchase. We will make reasonable efforts to resolve the issue or provide a refund.

b. Unauthorized Transactions: If you believe your account was used for an unauthorized purchase, please notify us immediately, and we will investigate the matter. If we determine the transaction was indeed unauthorized, a refund will be issued.

2.2. Non-Refundable Items: The following conditions apply to refund requests:

a. Products not eligible for refunds: Certain digital products, once purchased and downloaded, may not be eligible for refunds. This includes, but is not limited to, digital downloads, software licenses, and any product where the terms of sale explicitly state that they are non-refundable.

b. Refund Timeframe: Refund requests must be made within 14 days of the original purchase date.

c. Abusing the Refund Policy: We reserve the right to deny refunds in cases of suspected abuse or fraud.

2.3. Refund Process: To request a refund, please contact our customer support team through [email protected]. Provide detailed information about the issue, your order number, and any relevant evidence, such as error messages or screenshots. We will review your request and respond within 14 days.

2.4. Refund Method: Approved refunds will be issued using the same payment method used for the original purchase. Refunds will be processed promptly, but it may take a few business days for the funds to be reflected in your account.

3. Contact Us

If you have any questions or require further assistance regarding our Payments and Refund Policy, please feel free to contact us through the following means:

• Email: [email protected]
• Mailing Address: [email protected]

Please note that this Payments and Refund Policy is subject to change without prior notice, and any revisions will be effective immediately upon publication on our website. Please review this policy periodically for updates.